Free
CourseDesign Thinking for Innovation: Defining Opportunities
Transform stakeholder data into actionable insights. Learn to define opportunities through tools like experience mapping and affinity clustering.
Skill level
BeginnerTime to complete
Approx. <1 hourCertificate of completion
YesPrerequisites
None
About this course
Engaging with stakeholders produces valuable data, which can be constructively used for analyzing the stakeholder experience. In this course, you will learn how to translate data into actionable insights and define opportunities through tools like experience mapping and affinity clustering. This course was developed with subject matter provided by PDD. (www.pddinnovation.com)
Learning objectives
- Discover the subject areas that will be covered in this course
- Recognize the three key aspects of a constructive mindset
- Sequence the steps for creating experience maps
How it works
Expert-led videos
In this course, you'll watch videos created by industry-leading experts for some of the biggest tech companies in the world. They'll cover key concepts, go through sample applications, prepare you for industry certifications, and more. Watch on any device — whenever and wherever you want — to learn at your own pace.
Why learn professional skills?
Stand out in your job search
Tech jobs require more than just tech skills. Professional skills like collaboration, leadership, and emotional intelligence help you stand out to hiring managers.Build towards the future
According to the World Economic Forum, employees that build analytical and critical thinking skills will become increasingly valuable to employers.Develop yourself (and your career)
These types of non-technical skills are transferable and can be helpful in any role throughout your career.
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Portfolio projects
Create professional projects you can share with recruiters to showcase your skills and experience.Job-readiness checker
Evaluate how well you meet the requirements for any job description based on your skills and experience.Certificate of completion
Earn a document you can share with your network to prove that you’ve completed this course.