Generative AI on AWS: Creating Intelligent Chatbots

Learn to create intelligent chatbots using Amazon Lex and Polly. Dive into context-aware conversations, sentiment analysis, and integration with high-security standards.

  • Skill level

  • Time to complete

    Approx. 1 hour
  • Certificate of completion


About this course

Dive into the transformative world of Chatbots and their pivotal role in revolutionizing customer interactions. This course deciphers the intricacies of Amazon Lex, a premier tool for crafting conversational interfaces, and its seamless integration with Amazon Polly for lifelike speech. Participants will navigate through the creation of intent-driven, context-aware chatbots, delve deep into advanced capabilities like sentiment analysis and multi-turn conversations, and harness Amazon Polly for dynamic user responses. Moreover, attendees will learn to integrate external services to elevate chatbot functionality, ensuring the end products are not only interactive but also adhere to the highest standards of security, privacy, and compliance.

Learning objectives

  • Discover the key concepts covered in this course
  • Identify the importance of chatbots and how they enhance customer interactions and user engagement
  • Provide an overview of amazon lex and how it's used

How it works

Expert-led videos

In this course, you'll watch videos created by industry-leading experts for some of the biggest tech companies in the world. They'll cover key concepts, go through sample applications, prepare you for industry certifications, and more. Watch on any device — whenever and wherever you want — to learn at your own pace.

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Top 6 Programming Languages for Chatbot Development

Stephan Miller
Aug 26, 2022

If you’ve ever had to contact customer support for anything like a missing food delivery order or an internet outage, chances are, you’ve encountered a chatbot. While many companies offer support from people who can chat with you in real time, the wait times for that kind of service can often be frustrating. That’s where chatbots come in.

Chatbots can handle customer questions in seconds; and when they are asked a complex question, they can forward the chat session to a live agent. Companies see this as a big win: They can satisfy customers, keep them on their site, and save money on the support staff they have to hire. It’s no wonder why the global chatbot market, which was valued at $17 billion in 2020, is expected to grow to over $102 billion by 2026.

In other words, Chatbot Developers — people who create the software to automate communications for chatbots — are in high demand. So if you are looking for an exciting programming field where you will have plenty of opportunities, chatbot development is a good choice. To get into the field, you’ll need to have a good command of the programming languages used to develop chatbots, because certain languages are more suited to chatbot development than others.

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