A site map is a visual representation of a website - outlining the site pages that different content items will go and the relationship between these pages.
A content audit edits, evaluates, and prioritizes the content documented in the inventory. Audits uncover content that is outdated, incorrect, or irrelevant - as well as content that is missing and needs to be developed.
A content inventory includes a list of every instance of digital content currently created, as well as any other relevant information about the content.
Information Architecture is the organization and presentation of valuable information within a digital interface.
Navigation defines the user’s path to access pages and content on an interface.
There are a variety of different types of desktop navigation, including horizontal menus, sidebars, hamburger menus, dropdown menus, and search bars.
A tree testing study is a study to evaluate the structure of a site hierarchy by asking users to navigate through a hierarchical menu to complete a set of tasks.
There are three mental models for any given product. The designer model is the mental image in the head of the designer. The user model is the mental image in the head of the user.The system model is the actual image conveyed by the product and written material.
Card sorting is a user research technique that asks participants to organize cards into groups that make the most sense to them.
User interviews are a UX research method where a researcher conducts interviews with individual participants.