The UX Honeycomb diagram, created by designer and information architect Peter Morville, defines “good” UX design as useful, usable, desirable, findable, accessible, credible, and valuable.
The UX Honeycomb, according to Morville, is intended to take the conversation about what defines good design beyond usability and make some of the trade-offs made during a given design process more explicit.
The terms included in the UX Honeycomb can be defined as follows:
- Useful: Fulfills a user’s needs.
- Usable: Easy to use and understand.
- Desirable: Visually attractive and succinct.
- Findable: easy to navigate and find information.
- Accessible: Users with disabilities can use the product.
- Credible: The product, company, and services are trustworthy.
- Valuable: Delivers business value.
The distinction between descriptors like these is helpful when assessing a product or design. For example, a usable and desirable design may not be useful, or answer a user’s needs.